Policies & Terms

1. PRIVACY POLICY

PRIVACY POLICY — LOCALLIFT

We collect:

• Name, phone, address (to connect renters and sellers)
• ID proof (for safety, stored securely)
• Rental history (to improve service)

We share:

• Renter details with seller (for delivery only)
• Nothing with third parties for marketing

We keep:

• Data until you ask us to delete
• Transaction records for 2 years (legal requirement)

Contact: support@locallift.in to access or delete your data.

2. TERMS OF SERVICE

TERMS — LOCALLIFT

LocalLift connects appliance owners with renters. We don't own items, we just facilitate.

Sellers:

• List accurate info, working items only
• Hand over clean, functional appliances
• Return security deposit within 5 days if no damage

Renters:

• Use items as intended, don't modify or repair
• Return on time, same condition (normal wear OK)
• Pay for damage caused by misuse

Platform:

• 15% commission on rentals
• Not responsible for item quality or disputes
• Can ban users for fraud or safety issues

Disputes: We mediate. Unresolved: Dehradun courts.

3. DAMAGE POLICY

DAMAGE — LOCALLIFT

Normal wear (free):

• Scratches, faded color, minor scuffs

You pay (from deposit):

• Cracks, dents, non-functionality
• Missing parts or accessories
• Part swapping (compressor, board) = full deposit

We inspect at return. Dispute? Photo evidence decides.

Repair cost guide: Fan ₹150-600, Cooler ₹300-1,200, AC ₹500-5,000

4. RENTAL AGREEMENT

By renting, you agree to: Use properly, don't modify, return on time, pay for damage.

5. CANCELLATION

CANCELLATION — LOCALLIFT

• Before delivery: Full refund
• After pickup: No rental refund, deposit back if item OK
• Late return: ₹50-200/day from deposit